See archive of testimonials: 2002 | 2003 | 2004 | 2005 | 2006 | 2007

News: We have recently conducted the Customer Feedback survey. Please, click here to review the results of over 340 responders.

Here are some quotes from our customers. If you have some feedback to add to this list, we would like to hear from you!

"Thank you very much, wonderful service! Spasibo bolshoe, zamechatelnyi servis. Molodtsy. Masha !"

November 2, 2005 - Masha K. (Dallas TX, USA)

"Thanks for the excellent service - my mom was very happy with everything! I definitely will be back, and recommend your company to all my friends. Thanks again!"

November 1, 2005 - Elena Q. (Gloucester City NJ, USA)

"Thank you for your prompt and efficient service. I will have no hesitation in using you again and will highly commend you."

October 29, 2005 - John W. (Gloucesters, England)

"Thanks a lot. The bouquet was fresh and on time. Good job. Mom was happy and proud. "

September 25, 2005 - Oleg Z. (Tokyo, Japan)

"Thank you very much for delivering a beautiful flowers to my mother and making it a surprise! She was very happy. I thank you your company for the professional service and opportunity to make our family and friends happy! Thank you for the picture, it's lovely! I will recommend to all my friends your company and will continue be your customer in the future."

September 11, 2005 - Natasha L. (Ottawa ON, Canada)

"I wish to thank you for a fine service that you have provided for my beloved Lyudmila and me. The roses we beautiful and most of all Lyudmila loved them. I will use you service again and would highly recommend your services to others."

September 4, 2005 - Spence O. (Brunswick GA, USA)

"Thank you for being so prompt with our order. My parents in law received this gift on the day of their wedding even though we ordered late. As for the cake they said it was wonderful. Job well done! We would definitely recommend you."

August 27, 2005 - John M. (Vancouver WA , USA)

"I would like to thank you for an excellent service that you did provide to myself and in answering the questions that I had. Truly, your service was beyond my expectations hopes. While I was referred to you by a most excellent agency, it was a grand experience to know that there are those people such as yourselves that will deliver exactly as promised and beyond what was promised. My praise for you can be no higher and I intend to recommend your service to anyone that asks (or even if they do not ask!). You have extremely fair prices (I used to have a flower shop myself and know how the rates can sometimes be ridiculous), fast, friendly, courteous service. If at all possible, I would like to incorporate your name and service in the materials that I write (I write novels), if you do not mind. Thank you so very much once again for your service."

August 26, 2005 - Seam S. (Thonotosassa FL , USA)

"My first experience to dealing with your company is overwhelming! Thank you very much for your professional cooperation! I'll remember it for long time & looking forward to new contacts!"

August 25, 2005 - Vadim B. (Russia)

" I spoke with my familly today. The flowers were beautiful, the champagne tasted very good, and my granddaughter loved her bear. Thank you for your help. I will be in touch again. "

August 11, 2005 - Shar B. (Canada)

" Just wanted to tell you thank you for your great service and care. My mother was extremely happy and suprised when she received the gift. Flowers were beautiful and fresh. Thank you again and I will surely use your services in the future. Regards,"

August 10, 2005 - Natiya V. (Toronto, Canada)

" I have recieved CONFIRMATION from Tamara K., that she has indeed RECIEVED the FLOWERS I had ordered. She was very touched - THANKYOU. Thank your staff for a very professional job well done... Thankyou again for your services- A+ "

August 9, 2005 - Dave W. (Bourne MA, USA)

" Thank you so much for keeping me informed, regarding Svetlana's delivery. I am extremely pleased with your customer care and professional approach to the service you provide. I can also add to that, I will definitely be using your company again and on a regular basis now."

August 8, 2005 - Alan J. (Oslo, Norway)

" Thank you very much for replying and confirming delivery as it is very much appreciated. The receipent was very pleased and surprised :) I hope you have a good week ahead. "

August 1, 2005 - Regina L. (Sydney, Australia)

" Thank you so much for the delivery and you provide a great service. I'll use your help in the future and a friend of mine is going to place her order tonight too. Have a great day and my best wishes. "

July 31, 2005 - Galina S. (LAREDO TX, USA)

" Thank You very much!! You have great service and better than on-time delivery. I will be glad to do business with russianflora.com in the future! THANKS AGAIN! "

July 27, 2005 - Brian K. (USA)

" Dear Russian Flora,

I found out about your company through GOOGLE search!!! I am glad you were first in the list! Because you are the best for what you do!!!

Your Company has been excellent, professional, lightning fast delivery, honest, and incredible communication phone and e-mail. I would like to recommend you to anybody that like to send flowers and gifts to any country!!! Your Company is an asset for Internet!!! You are first in my list for when it comes to sending flowers to other countries. I appreciate all the help and fast service!!!!

I would like to thank Olga S. by helping me when I placed the order!!! She really was very helpful and very understanding!! I wished all customer service were like your company,
easy to talk to, very polite, and most of all very patiently considerate without rushing!!! Thanks!!

I also would like to thank you for your phone call and your fast respond and understanding!!!!

IT WAS A PLEASURE DOING BUSINESS WITH YOU, I WILL BACK IN A NEAR FUTURE TO GIVE YOU MORE BUSINESS. I WOULD RECOMMEND YOU TO ALL MY FRIENDS, FAMILIES AND COMPANIES I DEAL WITH !!!

Best Regards, "

July 22, 2005 - Nersis D. (Lincoln MA, USA)

" Oksana loved the flowers and said that they were beautiful. I will use your service again. "

July 13, 2005 - David J. (Fort Worth TX, USA)

" Dear: Russian flora team

I would like to thank you for arranging the delivery of my gift to my fiancee, seeing her smile makes me the happiest man on earth.. I really appreciate the great service which the team has provided to me... and I would be more than glad and happy to deal with you again.

Best Regards "

May 21, 2005 - Ibrahim M. (Kuwait City, Kuwait)

" By the way, a friend of mine was trying to find someone who could deliver white roses to someone in Ukraine. I recommended your FlowersToUkraine.com site. Everyone at Russian Flora is terrific to do business with. It is always a pleasure. Great customer service!!! "

May 18, 2005 - Kurt J. (Calgary AB, Canada)

" Thank very much for your prompt action and exceptional service. I will order again in near future. "

May 15, 2005 - Ricky T. (San Leandro CA, USA)

" Thank you for you attention regarding this matter. I order roses from you approximately once per month and you always do a fantastic job, I am happy to see your customer service is excellent as well. I enjoy the relationship I have with your company and this relationship most certainly will continue. You do a very good job. Regards and Happy Victory Day! "

May 8, 2005 - Donald S. (Milan OH, USA)

" Hey guys... Thank you for doing a top-gun job with the flowers you delivered from me to Lyudmyla! I finally got the pictures and I am well pleased. I was afraid you could not
deliver them in White. The flowers are beautiful ! You have earned my repeat business in the future. Thanks again. "

April 27, 2005 - Chris G. (Columbus OH, USA)

" Great Job! I just wanted to let you know I and very happy with your service. I will definitely recommend you guys! "

April 24, 2005 - Chris S. (South Roy UT, USA)

" Thank you very much for your excellent service. The order was delivered to Almaty with the perfect timing. You made both my mom and me very happy. I will definitely recommend you to all my friends. Best regards, "

April 23, 2005 - Lada B. (Skokie IL, USA)

" Thank you for your prompt delivery... We are very happy with your service... and will recommend it to anyone... Sincerely "

April 20, 2005 - Jack and Jacqueline W. (Seal Beach CA, USA)

" I just wanted to thank you for the attention to the delivery. The flowers and pictures were very much appreciated. I will use your service again and will tell others of you and your business. "

April 19, 2005 - Brian H. (Port Alma, ON , Canada)

" I just wanted to say thank you for your service , it has let me see the side of the woman i am traveling there very soon to meet , that the agency photos dont. It's hard to know which services will actualy deliver and which will run off with your money. I am glad to say i have had 2 great dealings with your service and look forward to using your service in the future. Also the photos were sent before i paid for them ... !! "

March 15, 2005 - Bill J. (Constantine, KY, USA)

" Thank you very much. I will most certainly be back. I will also gladly recommend you. "

March 15, 2005 - Guy (Canada)

" I plan to send Anna several more things from your company, I have been very happy with your products and service especially when you delivered the last order to Anna. Her picture was very well done. Thanks for everything."

February 13, 2005 - Daniel W. (Sanford FL, USA)

" Thank you very much for high quality service your company has provided. Best Regards! "

February 7, 2005 - Genrih E. (San Francisco CA, USA)

" Thank you for the fact that your company is giving people so much happiness! "

February 4, 2005 - Julie M. (Moscow, Russia)

" Dear Sir/Madam! I would just like to take this oppurtunity to thank you for the excellent service that you have provided for me! There is no doubt that i will be using your company again in the near future. Thank you! "

January 20, 2005 - Paul G. (Nottinghamshire, England)

" Extraordinary! It is rare in this day and age to be so exquisitely taken care of of by a company - by a company I knew only from a flyer and an internet site.... But I trusted by instincts and was not only NOT disappointed, -- and not only surprised... but overwhelmed by the absolute completeness of the experience. You thought of everything. You did not skimp. The best chocolates! Champagne! The Calling card! Flowers and fruit. The mango was big hit! The video confirmation was a magical way fo rus to capture and share this event! You poured it on and delivered... Big time. Diana is "over the moon" and you have helped me move our relationship "a mile up the aisle." Thank you for your superb service. Clearly, you are committed to doing it right - and winning life-time customers - consider me another one! "

January 18, 2005 - Peter R. (Watertown MA, USA)

" Thank you Olga for all the pictures! I appreciate doing business with you and look forward to doing more with you in the future. The quality of your service is very good! Thank you very much. "

January 16, 2005 - Kristophe W. (Indianapolis IN, USA)

" Thank you for your help with this. I do appreciate your professionalism and you expediency with delivery for my order. I will not hesitate to use your services in the future as well as recommending you to anyone who can use your service in Russia."

January 10, 2005 - Mark T. (Anchorage AK, USA)